Activity Assignment Notifications

Results provides more flexibility in how users are notified when an Activity is assigned or reassigned. Administrators can select a Communication Template to use when sending assignment notifications to the Assigned User.

What's New?

Activity Assignment Notification Template – A new option has been introduced in Admin Settings > Notification Settings, allowing administrators to choose a Communication Template for Activity Assignment Notifications. When the Assigned To user changes for an Activity:

  • Results automatically sends an email notification to the newly Assigned User.
  • The email is created based on the Communication Template chosen in Admin Settings.
  • Organizations can customize the notification content to align with their communication and workflow requirements.

Why This Matters?

  • Consistent Communication – Use a standardized Communication Template for Activity Assignment Notifications across the organization.

  • Keep Users Informed – Ensure Assigned Users are automatically notified when an Activity is assigned to or reassigned to them.

  • Customize Notifications – Administrators can select the template that best fits their organization’s notification and communication needs.

  • Reduce Manual Follow-Up – Automated email notifications help keep users informed without requiring manual communication whenever an Activity assignment changes.

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