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Standard Customer Care Program
Unlimited Standard Technical Support
Email us or contact us through the application or Support Portal. We will respond within 8 business hours.
Unlimited Results® 2023 Product Upgrades
Regular updates to Results® 2023 are automatically installed.
Knowledge Base
Access and search the Results® 2023 online documentation from within the application or through the Support Portal.
PRIORITY CUSTOMER CARE PROGRAM
Includes Standard Customer Care
Access to all Standard Customer Care program features.
Unlimited Results® 2023 Product Upgrades
In addition to the automatically installed Results® 2023 updates, receive OnPremises updates when needed.
Priority Response Time
Priority responses to your queries within 2 to 4 business hours – instead of the 8 business hours with Standard Customer Care.
Extended Support Hours
Extended Priority Support is available from 8am to 8pm (Eastern) on weekdays and by appointment on Saturday and Sunday.