Select the Customer Care plan that is best for your business
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Free Standard Customer Care is included with all Results Subscriptions
Standard Customer Care Program
Unlimited Standard Technical Support
Email us or contact us through the application or Support Portal. We will respond within 8 business hours.
Unlimited Results® 2023 Product Upgrades
Regular updates to Results® 2023 are automatically installed.
Knowledge Base
Access and search the Results® 2023 online documentation from within the application or through the Support Portal.
Optional Annual Customer Care plan
PRIORITY CUSTOMER CARE PROGRAM
Includes Standard Customer Care
Access to all Standard Customer Care program features.
Unlimited Results® 2023 Product Upgrades
In addition to the automatically installed Results® 2023 updates, receive OnPremises updates when needed.
Priority Response Time
Priority responses to your queries within 2 to 4 business hours – instead of the 8 business hours with Standard Customer Care.
Extended Support Hours
Extended Priority Support is available from 8am to 8pm (Eastern) on weekdays and by appointment on Saturday and Sunday.