Customer care plans that work best for you
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Complimentary customer care
Included with all Results subscriptions.
Unlimited standard technical support by emailing us or contacting us through the application or support portal. We will respond within 8 business hours.
Unlimited Results product upgrades.
Automatically installed Results updates.
Access and search the Results online knowledge base and documentation from within the application or through the support portal.
Optional customer care
Annual Priority Care
Access to standard customer care program features.
Receive on-premises updates as needed.
Priority responses within 2 to 4 business hours.
Extended priority support is available from 8 am to
8 pm (Eastern) on weekdays and by appointment on Saturday and Sunday.
Priority package is $200 / month for the first 25 users. Call for quote for additional users.