Customer care plans that work best for you
We have you covered!
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Complimentary customer care
Standard Care
Included with all Results subscriptions.
Unlimited standard technical support by emailing us or contacting us through the application or support portal. We will respond within 8 business hours.
Unlimited Results product upgrades.
Automatically installed Results updates.
Access and search the Results online knowledge base and documentation from within the application or through the support portal.
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Optional customer care
Annual Priority Care
Access to standard customer care program features.
Receive on-premises updates as needed.
Priority responses within 2 to 4 business hours.
Extended priority support is available from 8 am to
8 pm (Eastern) on weekdays and by appointment on Saturday and Sunday.
Priority package is $200 / month for the first 25 users. For additional users, call for a quote.