Support Plans

Customer care plans that work best for you

 We have you covered!

Complimentary customer care

Standard Care

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Included with all Results subscriptions.

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Unlimited standard technical support by emailing us or contacting us through the application or support portal. We will respond within 8 business hours.

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Unlimited Results product upgrades.

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Automatically installed Results updates.

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Access and search the Results online knowledge base and documentation from within the application or through the support portal.

Optional customer care

Annual Priority Care 

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Access to standard customer care program features.

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Receive on-premises updates as needed.

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Priority responses within 2 to 4 business hours.

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Extended priority support is available from 8 am to
8 pm (Eastern) on weekdays and by appointment on Saturday and Sunday.

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Priority package is $200 / month for the first 25 users. Call for quote for additional users.