Customer care plans that work best for you
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Complimentary customer care
Standard Care
Included with all Results® subscriptions.
Unlimited standard technical support by emailing us or contacting us through the application or support portal. We will respond within 8 business hours.
Unlimited Results® 2023 product upgrades.
Automatically installed Results 2023 updates.
Access and search the Results 2023 online knowledge base and documentation from within the application or through the support portal.
Optional customer care
Annual Priority Care
Access to standard customer care program features.
Receive on-premises updates as needed.
Priority responses within 2 to 4 business hours.
Extended priority support is available from 8am to 8pm (Eastern) on weekdays and by appointment on Saturday and Sunday.