Introducing FSM Plus License for Enhanced Field Service Capabilities

The Field Service Management (FSM) Plus License gives organizations greater control and flexibility to manage financial operations, including Estimates, Invoices, and Payments, for specific users directly in the FSM Portal. This new license tier empowers field teams with expanded capabilities while enabling administrators to control access at a granular level.

FSM Plus License Availability 

  • On the Account Profile, Results added a new Results FSM Plus License.
  • The same license is now available in the User Profile → License Allocation tab for user-level assignment.
Once enabled for a user, additional FSM Plus settings become available.

 

FSM Plus Settings Administrators can configure the following permissions for each licensed user:

  • Unit Price Visibility & Editing: Users can view and edit the Unit Price for Products and Services directly in FSM.
  • Estimate Management: Enables users to generate, maintain, and email Estimates to support pre-service cost planning and approvals.
  • Invoice Management: Allows users to generate, maintain, and email invoices, streamlining billing processes from the field.
  • Payment Collection: Grants users the ability to receive payments for an invoice with a balance due or as a deposit, enabling faster, more efficient transaction processing.

Expanded Field Capabilities: Empower field teams to manage end-to-end service operations, from estimates to payments, without relying on back-office support.

Controlled Access: Administrators can selectively enable features by user role, ensuring security and proper governance.

Improved Operational Efficiency: Reduce billing and payment collection delays by enabling critical financial actions directly within the FSM portal.

With the FSM Plus License, Results enhances field service operations by combining flexibility, control, and efficiency in a single powerful upgrade.

To learn more or to add FSM Plus licenses for your team, contact the Results Sales Team.