The All-in-One FSM Solution

Results Field
Service Management

In the fast-moving world of service operations, you need one platform that keeps everything, from job assignment and technician dispatch to on-site documentation and billing, in sync and under control.

The Results Platform delivers a 360-degree view of Field Service Management (FSM) that helps teams move faster, reduce errors, and serve customers with confidence.

Centralize Information

Streamline Operations

Impress Customers

Boost Productivity ​and Deliver ​Outstanding Service

Connected Teams & Data

Provide office staff, dispatchers, field technicians, and back-office finance a shared hub of truth from jobs to contacts, documents, invoices, and history, so every team member acts from the same page.

Automated Workflows

Replace manual triggers with standardized processes for job creation, scheduling, follow-ups and billing, reducing delays and avoiding missed commitments.

Mobile-Ready Field Execution

Technicians stay productive anywhere through our native mobile apps (iOS & Android) or web progressive-app. Capture signatures, take before/during/after photos, track inventory on-site, and immediately tie field activity back into your system.

End-to-End Efficiency

Convert estimates or service jobs into invoices seamlessly, integrate with your financial tools, eliminate manual data entry, and accelerate cash flow.

Key Capabilities 

Coordinate Field Technicians and Installers

Manage work from any device with access to project and job-level documentation from capturing job start and end times to triggering activities in real time. Keep teams aligned by adding follow-up tasks directly from the field to ensure nothing gets missed.

Control Inventory from the Field

Display assigned products and services for each job, allow technicians to add items on-site as needed, and record quantities used in real time to ensure accurate billing and up-to-date inventory tracking.

Capture Pictures & Signature

Take categorized Before, During, and After photos with automatic date and time stamps. Collect the customer’s name and signature on-site upon completion, and instantly upload and save all visuals and approvals directly to the job record.

Use Apple & Android Native Apps

Access the FSM Portal via Progressive Web App (PWA) or use the Results Native App for Apple and Android — fully functional, mobile-ready, and free of in-app purchases.

The Bottom Line

With the Results Platform for FSM, you attain visibility, control and speed across your field operations: your teams spend less time chasing updates and more time doing the work that drives revenue. Connect your field and back office in one digital operational chain, so you can deliver exceptional service, every job, every time.

From Paper to Productivity

See how one HVAC company transformed into a ​paperless
office using Results.

Once we reached a certain threshold, handling an office filled with paper files ​became overwhelming. Results enabled us to transition into a “paperless” ​company, compelling us to refine our processes. The fear of misplacing or ​losing files is now a thing of the past, as everyone within the company can ​easily access the real-time status of any project or service order.”

Philip Sanders, A-1 Guaranteed Heating and Cooling

See the Results Difference

Book a personalized demo of our FSM solution today and discover how you can transform your field operations.