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Unlimited Technical Support
One Product Upgrade
Live In-depth Training Webinars
Includes Standard Support
Unlimited Product Upgrades
Priority Response Time
Extended Support Hours
Weekend Support hours (by Appointment): 10am – 6pm Saturday-Sunday (Eastern Time).
Access to Official Training Videos
As of 2016, the annual Priority Support plan is an optional upgrade at 20% of the product price with an Initial Order. For One-time Purchase, first year of Standard Support is included in the purchase price. Annual Support is required and will renew automatically for future years, at 20% for Standard and 30% for Priority Support. Priority Support can only be acquired as part of the initial Results software purchase and needs to be kept current and active to receive the support services.