Kontor Business Solutions Success Story

Customer Success Story

Firm Benefits from Results In-the-Cloud

THE BACKGROUND: Kontor Business Support

Kontor Business Support is a full-fledged sales and marketing agency specializing in call campaigns and social media. Kontor’s seasoned professionals are dedicated to helping their clients grow their business by providing sales services, social media campaign management, and other business planning services.

BUSINESS CHALLENGES

Manage sales activity.

Kontor needed a way to monitor prospect activity and identify upsell opportunities with their current clients so they could guarantee that they did not miss any potential sales.

Information centralization.

Kontor needed to centralize all sales data so anyone on their team could access records at any time and from any location.

Documenting accountability.

The Management Team needed a way to measure the performance of the Sales Team to keep them accountable to their goals..

WHY RESULTS?

Real time updates.

Since all Kontor’s CRM information is stored in-thecloud, all logged activities and updates can be seen in real time from all locations with an internet connection.

Company-wide Prospect Updates.

Prospect information is always available to all team members and is not dependent on one person’s availability. No matter who speaks to the client, they will have the most up-to-date information on the account.

Accessible Info

No matter where their team members are (home, office, road, cell) Kontor employees are able to access critical prospect information at all times.
Results CRM in-the cloud has removed the dependency on an individual team member’s availability. No matter where we are, anyone on our team has the info they need to follow up with our prospects, ensuring we do not miss a sale opportunity.”
Peggy Spear
Orlando, Florida
DMC

FAVORITE RESULTS FEATURE

Kontor is impressed with the many reports that are available within
Results CRM. Results reports are used to identify the current Sales
Opportunities and to make sure the Sales Team are on target for their
goals. Kontor also uses Results reports to identify potential revenue for
upcoming months.

TRY IT NOWReady to learn more about Results CRM?