Results Improves Service and Team Communication
THE BACKGROUND: Hoffman Nursery
Hoffman Nursery, Inc. specializes in top quality, ornamental and native grass liners for the wholesale trade. Located in the Piedmont Region of North Carolina, they ship to customers across the U.S. and Canada. Customers range from large-scale wholesale nurseries to garden centers, landscapers, design firms, municipalities, golf courses, and zoos.
Large paper trail.
Difficult account management.
Easy to diagnose problems.
Information sharing across departments.
Customer Service we receive is head and shoulders above other companies.
FAVORITE RESULTS FEATURE
“The Results QuickAdd button (in Outlook) is the best button on the planet! We can tell a story about a customer through the emails we import with the QuickAdd button,” says the Director of Sales & Marketing. The Results QuickAdd button allows the user to highlight and import emails into Results so that a complete account history is maintained.